Implementation Strategy Consultant

7 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NEC Software Solutions Full time

We are seeking a highly skilled Implementation Consultant to join our UK-based Housing team at NEC Software Solutions. As a key member of our team, you will be responsible for implementing NEC Housing systems, providing expert guidance to customers, and creating training materials.

Main Responsibilities:

  • Implement NEC Housing systems, focusing on configuration and build.
  • Provide high-quality consultancy services to customers, including Local Authority Housing, ALMOs, or Housing Associations.
  • Develop and maintain training courses and solution design manuals.
  • Communicate effectively with internal teams to ensure customer satisfaction.
  • Travel throughout the UK to visit customer and company sites.

Required Skills:

  • In-depth expertise in Repairs using Housing Management Software.
  • Demonstrated expertise in implementing Housing systems.
  • Ability to consistently achieve positive customer feedback.
  • Proficiency in creating and maintaining training materials.

Benefits:

  • Competitive salary (£45,000 - £60,000 per annum)
  • Private Medical Cover
  • 25 days paid holiday
  • 4 x basic salary life assurance cover
  • A Group Pension Plan with employer contributions up to 8.5%


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