Technical ERP Support Specialist

13 hours ago


London, Greater London, United Kingdom Pearson Carter Full time

About the Role

We are seeking an experienced Technical ERP Support Specialist to join our team in London or Oxford.

The successful candidate will have a strong background in Dynamics 365 Finance and Operations, with excellent technical skills and experience in troubleshooting ERP user issues.

As a Technical ERP Support Specialist, you will be responsible for providing first-level support to end-users, administering Dynamics 365 F&O organization access, and working closely with stakeholders to improve ERP system usage.

The role is hybrid, with flexibility to work from home or in the office.

Key Responsibilities

  • Troubleshoot ERP user issues by working directly with the ERP support team, local IT Team, and Microsoft support as necessary to resolve issues.
  • Act as the Subject Matter Expert (SME) to support finance & commercial teams on the different ERP modules through expert knowledge of the D365 F&O and related software products.
  • Provide application support and work with the implementation team to assist with troubleshooting and maintenance of our D365 F&O applications.
  • Work closely and communicate with stakeholders and system end users in the operating companies to improve ERP system usage, uncovering areas for improvement of developing and implementing the ERP solution.

Requirements

  • 5-8 years of experience with Dynamics 365 Finance and Operations in a technical or functional capacity or related experience.
  • Clear understanding of how Dynamics 365 Finance and Operations interact with other technologies and platforms (e.g., Azure).
  • Strong MS Office skills across PowerPoint, Excel, and Word.
  • Ability to work independently as well as collaboratively with a team to meet deadlines.

Benefits

This is a 6-month contract role outside IR35, with a day rate dependent on experience but around £600. The client has an office in London and Oxford, and the role is hybrid, with flexibility to work from home or in the office.



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