ERP Software Support Specialist

2 days ago


London, Greater London, United Kingdom Carbon 60 Full time
Job Description

We are seeking an experienced ERP Software Support Specialist to join our team at Carbon 60. This role is a key part of our IT department, responsible for providing first-line support for our ERP software system (SAP, S4H) and working closely with the internal team.

The ideal candidate will have prior experience in delivering IT or software training, ideally in an ERP environment. They will be hands-on in conducting workshops, creating training materials, and providing user support. Familiarity with training diverse teams and adapting content to suit varied levels of expertise is essential.

This role requires a proven track record as a workshop champion, with the ability to motivate and engage participants. Exposure to ERP systems, particularly in SAP modules such as SD, MM, FI, or CO, is advantageous. Full training can be provided if lacking. Practical knowledge of Business Warehouse (BW), Power BI, and tools for data visualisation and analytics is also desirable.

A strong understanding of data workflows, ensuring efficient movement, storage, and processing of data, is crucial. Experience in analysing and optimising business processes through data-driven approaches is highly valued.

We offer a competitive salary package of approximately $80,000 per year, based on location and industry standards. The job is a day shift, Monday to Friday from 7am to 3pm.

Requirements
  • Prior experience in delivering IT or software training, ideally in an ERP environment.
  • Familiarity with training diverse teams and adapting content to suit varied levels of expertise.
  • Practical knowledge of Business Warehouse (BW), Power BI, and tools for data visualisation and analytics.
  • Experience in analysing and optimising business processes through data-driven approaches.


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