Hotel Experience Ambassador

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Marriott International Full time

POSITION SUMMARY

Located along England's beautiful coastline, The Bournemouth Highcliff Marriott Hotel offers an unforgettable retreat experience. As a key member of our team, you will be responsible for delivering exceptional guest experiences that exceed expectations.

Rewards for work, benefits for your lifestyle

We are committed to providing a better work-life balance and overall wellbeing at work. You will be supported in and out of the workplace through:

  • 28 days holiday a year
  • Pension scheme
  • Incentives
  • Recognition Scheme
  • Employee wellbeing programme
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Associate benefits website
  • Meals on duty, free car parking and use of fitness suite

Our goal is to build an unforgettable experience for our guests, going beyond the basics and providing a higher level of service. Our Guest Experience Experts will take the initiative to guide guests through their entire stay, addressing their needs, and creating memorable moments.

Key to success in this role are maintaining a safe work environment, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring a professional image. As a Guest Experience Expert, you will be on your feet and moving around, taking a hands-on approach to work, and ensuring every guest interaction is positive.

At Marriott International, we strive to foster a diverse and inclusive work environment, where everyone feels valued and respected. We are committed to equal opportunities and non-discrimination on any protected basis.



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