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Front of House Team Member

1 month ago


Hale Barns, United Kingdom Brasserie Blanc Full time

Supervisor

We're seeking a passionate and dedicated individual to join our front-of-house team as a Supervisor.

Brasserie Blanc, a renowned French brasserie business, is part of the award-winning Heartwood Collection. Our pubs and brasseries are at the heart of local communities, serving fresh, seasonal food and providing a warm and welcoming atmosphere.

As a Supervisor, you will be an integral part of our team, working closely with colleagues to deliver exceptional guest experiences. You will be responsible for maintaining high standards across the front of house, ensuring that every guest feels valued and cared for.

What we offer:

  • Full-time position
  • At least one year of experience as a Supervisor
  • Stepping Stones - Our industry-leading training and development platform
  • Employee Assistance Program with Hospitality Action
  • Instant access to pay through EarlyPay
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to £1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry – 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

The Ideal Candidate:

  • Will have great interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front of house
  • Be a real team player, it is essential that you are a true people person
  • Have great attention to detail and impeccable standards
  • Be totally customer and service focused and provide an exceptional guest experience

Our investment in your development:

Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke "Stepping Stones" training and development programme.

Heartwood Collection is a multi award-winning hospitality group:

- Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 - R200 - SRA 3 star rated - plus many more

*The TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.