Claims Specialist

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time
Key Responsibilities:
  • Proactively manage a caseload of personal injury claims, ensuring timely and cost-effective resolutions.
  • Provide exceptional customer service, negotiating with insurers and solicitors to achieve optimal outcomes.
  • Identify potential fraud using established indicators, ensuring the integrity of claims.
  • Build strong relationships with colleagues and clients, fostering a collaborative environment.
Required Skills and Experience:
  • Previous experience in handling personal injury claims, with a strong understanding of indemnity and liability arguments.
  • Excellent communication and negotiation skills, with the ability to work proactively and meet tight deadlines.
  • Strong attention to detail, with the ability to prioritize workload and manage multiple tasks effectively.
  • A basic understanding of credit hire and court procedures, with a willingness to learn and develop skills.
Our Benefits:
  • Hybrid working arrangement, with 2 days in the office and 3 days working from home.
  • Competitive annual leave package, with opportunities for growth and development.
  • Pension scheme, with employer contributions and flexible benefits.
  • Access to exclusive retailer discounts, healthcare cash plan, and professional wellbeing app.
  • Enhanced parental leave, including time off for IVF appointments, and life assurance.
  • 25% car insurance discount, 20% travel insurance discount, and cycle to work scheme.
About Somerset Bridge Group:

We are a leading provider of underwriting, broking, and claims handling services for UK motor insurance. Our mission is to build a sustainable and innovative business, offering transparent products and an efficient service to our policyholders.

We are proud to have been awarded a Silver Accreditation from Investors in People, recognizing our commitment to people development and excellence.



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