Financial Benefits Advocate
3 days ago
Job Description:
About the Role
This role involves providing proactive support to residents who require financial assistance due to disabilities or caring responsibilities. You will work closely with residents to ensure they receive the necessary benefits, thereby preventing financial crisis.
Responsibilities- You will identify residents who need financial assistance and provide them with guidance on long-term benefits uptake.
- Utilize digital tools like the LIFT dashboard to engage with residents at risk of financial hardship.
- Maintain accurate records of day-to-day correspondence and telephone calls.
- Monitor performance data and contribute to policy reviews.
- You must have a comprehensive understanding of law, practice, and council policies regarding Personal Independence Payments, Disability Living Allowance, and other disability benefits.
- Awareness of Housing Benefit, Council Tax Benefit, and other financial support schemes is also essential.
- Experience working in a housing association or council is preferred.
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