Night Receptionist
4 weeks ago
Key Responsibilities:
You will be responsible for managing the reception during the night, ensuring a warm and welcoming experience for our guests. This includes greeting guests upon arrival, administering check-ins and check-outs, and addressing any guest inquiries or complaints in a friendly and professional manner.
Requirements:
- Ability to work with minimum supervision
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude
- Conflict resolution experience
About Us:
Dunston Hall Hotel, Spa & Golf Resort is a 4-star hotel located in Norwich, offering beautiful garden views, an 18-hole golf course, and a range of dining options. Our leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
Our Commitment:
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from candidates who require reasonable adjustments to the recruitment process.
Supporting the Armed Forces:
The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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