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Pension Administration Specialist
1 month ago
We are seeking a highly skilled and motivated Pension Administration Specialist to join our team. In this role, you will be responsible for supporting the administration of technical benefit calculations across a defined Benefit Scheme.
Your Key Responsibilities:
- Complete calculations and manage correspondence for members, ensuring timely completion within Service Level Agreements (SLAs).
- Handle high earner cases, including legislative controls for protection.
- Perform quality assurance checks on colleague communications from a pension technical and legislative perspective.
- Update and reconcile worklists to ensure compliance with regulations.
- Review transfer cases for compliance with regulatory requirements.
- Respond to email correspondence and manage team inboxes.
- Assist auditors with queries during annual audits.
- Complete and review complex member calculations to maintain SLA standards.
- Authorise daily payments and support processes to maintain compliance and minimise escalations.
- Provide support and testing for cyclic projects and key initiatives.
- Support colleagues with PMI exams and contribute to process improvements.
Your Requirements:
- Experience in DB Pension Scheme administration.
- Background in either in-house or third-party administration.
- Administration experience of technical benefit calculations.
- Up-to-date knowledge of UK Pensions legislation.
- Prioritisation and time management skills.
- Effective communication skills – written and verbal.
- Strong team working ethos and willingness to assist colleagues.
- Motivation to learn and improve processes.
- High numeracy and analytical skills.
- UK Pension Scheme knowledge.
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Access).
What We Offer:
- A competitive salary of £35,000 - £40,000 per annum, depending on experience.
- Holiday starting at 25 days plus a personal day (plus bank holidays).
- Buy holiday salary sacrifice scheme (for salaried roles).
- Retirement savings plan – save between 4% and 7.5%, and we'll match your contribution.
- Life Assurance – 5 x contractual pay.
- 26 weeks maternity and adoption leave (after 1 year's service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay.
- The right to request flexible working from your first day with us.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to experts to support mental wellbeing.
- A Colleague Clubcard for you & a family member (after 3 months of service), giving discounts in-store & online.
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
- Access to colleague networks providing a space for colleagues to come together from diverse backgrounds.
- Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.