Financial Services and Pensions Expert
19 hours ago
Job Summary
We are seeking an experienced Pension Scheme Administration Specialist to join our team. As a key member of our financial services division, you will be responsible for managing complex pension schemes, mentoring junior colleagues, and contributing to process improvements.
Key Responsibilities
- Administer DC/DB pension schemes, addressing member and client queries.
- Collaborate with the Team Leader to achieve performance standards and service level agreements.
- Assume team leadership responsibilities in the absence of the Team Leader.
- Provide technical guidance on non-standard cases and serve as a senior reference point.
- Review and challenge work performed by junior associates, ensuring accuracy and quality.
- Mentor and train less experienced colleagues, holding regular feedback sessions.
- Contribute to project work, including complaint handling and process improvements.
Requirements and Qualifications
- Proven experience in occupational pension schemes administration.
- Excellent interpersonal skills, including written and verbal communication.
- Strong time management and organisational skills, prioritising workload effectively.
- Highly accurate and detail-oriented, with a customer-focused approach.
- Computer literacy and proficiency in relevant software applications.
Why Join Us?
Austin Fraser offers a competitive salary of £350 per day, a comprehensive benefits package, and opportunities for progression and further training.
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