Financial Services and Pensions Expert

19 hours ago


Welwyn Garden City, Hertfordshire, United Kingdom Austin Fraser Full time

Job Summary

We are seeking an experienced Pension Scheme Administration Specialist to join our team. As a key member of our financial services division, you will be responsible for managing complex pension schemes, mentoring junior colleagues, and contributing to process improvements.

Key Responsibilities

  1. Administer DC/DB pension schemes, addressing member and client queries.
  2. Collaborate with the Team Leader to achieve performance standards and service level agreements.
  3. Assume team leadership responsibilities in the absence of the Team Leader.
  4. Provide technical guidance on non-standard cases and serve as a senior reference point.
  5. Review and challenge work performed by junior associates, ensuring accuracy and quality.
  6. Mentor and train less experienced colleagues, holding regular feedback sessions.
  7. Contribute to project work, including complaint handling and process improvements.

Requirements and Qualifications

  1. Proven experience in occupational pension schemes administration.
  2. Excellent interpersonal skills, including written and verbal communication.
  3. Strong time management and organisational skills, prioritising workload effectively.
  4. Highly accurate and detail-oriented, with a customer-focused approach.
  5. Computer literacy and proficiency in relevant software applications.

Why Join Us?

Austin Fraser offers a competitive salary of £350 per day, a comprehensive benefits package, and opportunities for progression and further training.



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