Administrative Specialist
6 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Training Administrator to join our team at HSS Hire. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of training programs and certification processes.
Key Responsibilities:
- Receive and process certification documents, ensuring timely and accurate distribution to clients.
- Manage payment orders and update records accordingly, maintaining accurate and up-to-date information.
- Maintain a secure and organized filing system, ensuring easy access to critical documents.
- Coordinate training events and certification applications with our awarding bodies, ensuring seamless execution.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal teams to ensure effective communication and coordination, driving business success.
- Foster strong relationships with colleagues, supervisors, and external partners, promoting a positive and inclusive work environment.
- Continuously develop skills and knowledge to stay up-to-date with industry best practices and company requirements.
- Represent HSS Hire with professionalism and integrity, upholding our values and standards in all interactions.
- Embody a safety-first mindset, leading by example and promoting a culture of safety excellence.
Requirements:
- Team player with excellent communication and interpersonal skills.
- Proven customer service and administrative experience, with a focus on attention to detail.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Experience working with various systems and technologies, with a willingness to learn and adapt.
- Strong problem-solving skills, with the ability to think critically and creatively.
What We Offer:
- Holiday buy scheme, allowing you to purchase additional time off.
- Personalized training and development opportunities, enabling you to grow and advance in your career.
- Inclusive and innovative work environment, promoting diversity and equality.
- Discounts and cashback on various purchases, including dining, entertainment, and retail.
- Access to a 24/7 consultation service, mental health support, and a top healthcare cash plan.
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