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Customer Service Associate

4 weeks ago

Dunfermline, Fife, United Kingdom Wm. Stephen (Bakers) Ltd. Full time

We are looking for a skilled Retail Assistant to join our team at one of our drive-thru shops in Dunfermline. This is a permanent contract with a competitive salary of £8.64 per hour.

Main Responsibilities
  • Serve customers in a fast-paced environment, preparing their orders and answering any queries they may have.
  • Work a combination of morning, afternoon, and late afternoon shifts across the week, including weekends.
  • Contribute to the upkeep of the shop, including setting up display cabinets, putting away deliveries, preparing salad, cleaning, restocking, and rotating stock.

About Our Team

We are a 4th generation family business that has been baking for over 150 years. We pride ourselves on using traditional methods and sourcing the finest local ingredients.

What We Offer

  • Competitive salary of £8.64 per hour
  • Presents for our team members at special moments
  • Free counselling for mental health, money, legal or work matters
  • Discounts at over 1,000 high street and online retailers
  • Career development opportunities

About Us

We were the first bakery to partner with convenience stores, the first to mobilise a bakery Jiffy Van and the first to open a stand-alone bakery drive-thru. We now have 15 retail shops and convenience partnerships with Coop, Scotmid, Morrisons and Independent retailers.

Why Work for Us

We are a company that values our employees and offers a range of benefits and career development opportunities. If you are a motivated and enthusiastic individual who is passionate about customer service, we would love to hear from you.