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Customer Service Representative

1 month ago

Dunfermline, Fife, United Kingdom The Entertainer Full time
A Career at The Entertainer

We're a leading toy retailer with a passion for creating unforgettable experiences for children and families. As a Sales Assistant, you'll be part of a dynamic team that's dedicated to delivering exceptional customer service and driving sales.

Key Responsibilities

Your key responsibilities will include:

  • Delivering outstanding customer service, responding to queries and resolving issues promptly
  • Maintaining product knowledge to make informed recommendations to customers
  • Supporting the visual merchandising team to create engaging store displays
  • Working collaboratively to drive sales and exceed customer expectations
Our Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Flexible pay options, including MyView PayNow
  • PAYE Increase with service
  • Birthday Leave plus 30 days holiday
  • Generous Entertainer store toy discount
  • High Street and leisure discounts
  • Cycle to work scheme
  • Retail Trust benefits including Virtual GP
  • Enhanced maternity and paternity pay
  • Life Cover
Salary and Working Hours

The estimated annual salary for this role is £26,000, based on a 12-hour contract with 4 hour shifts over 3 days. You will also enjoy flexible working hours and opportunities for career progression.