Brioni Sales Ambassador

2 months ago

London, Greater London, United Kingdom Brioni UK Ltd. Full time

About the Role

We are seeking a highly skilled and experienced Sales Advisor to join our team at Brioni UK Ltd. As a key ambassador for our brand, you will provide a distinctive and extraordinary luxury experience in store, nurturing a genuine and long-term relationship with our clients.

Your Key Responsibilities

  • Create and develop relationships with existing and new clients, with continued follow-up to ensure exceptional customer satisfaction.
  • Meet and exceed KPIs set by store management, including sales value, retention, UPT, and Xselling.
  • Develop your client book to execute effective clienteling strategies and drive sales.
  • Cultivate a network of contacts to expand our potential customer base.
  • Stay up-to-date with market trends, events, competitors' activities, and products to provide expert advice to clients.
  • Collaborate effectively with colleagues in the store and company to deliver exceptional customer service.
  • Implement stock procedures according to company standards and guidelines.
  • Embody Brioni standards, roles, and procedures, promptly sharing any issues or risks.

Your Qualifications

  • At least 5 years of experience in Retail, ideally in Men's Formalwear.
  • Passion for sartorial culture.
  • High standard of spoken and written English, with another language a plus.
  • Ability to execute a wide range of clienteling strategies to initiate, retain, and develop relationships.
  • Good attention to detail and ability to plan, execute, and follow up.
  • Commercial mindset and proactive attitude towards generating business.
  • Clear communicator with the ability to engage and influence clients and key stakeholders.
  • Knowledge of Luxury retail standards with regards to processes, service level, and expectations.

About Us

Brioni UK Ltd. is a thriving Maison in a global Luxury Group that offers endless possibilities to learn and grow. We are committed to building a diverse workforce and fostering internal mobility. Our common vision promotes leadership skills and helps every employee reach their full potential in a stimulating and fulfilling workplace environment.

Why Work with Us?

This is a fabulous opportunity to join the Brioni adventure and contribute to the development of the business. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are passionate about luxury retail and have a strong desire to succeed, we encourage you to apply for this exciting role.

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