Brioni Sales Ambassador

2 weeks ago

London, Greater London, United Kingdom Brioni UK Ltd. Full time

Key Responsibilities

You will be a key ambassador for our brand, providing a distinctive and extraordinary luxury experience in store and nurturing a genuine and long-term relationship with our clients.

Within our boutique, you will become a key member of the team by offering excellent service, driving sales through the execution of personalized clienteling actions, and immersing our clients in the Brioni lifestyle.

Key Performance Indicators

  • Create and develop relationships with existing and new clients with continued follow-up
  • Meet and exceed KPIs set out by store management, including sales value, retention, UPT, and Xselling
  • Develop your client book to execute effective clienteling strategies
  • Create and cultivate a network of contacts to expand the potential customer base
  • Gather information about the market, including new trends, events, competitors' activities, and products
  • Effectively interact and collaborate with colleagues in the store and in the company at large
  • Implement stock procedures according to company standards and guidelines
  • Embrace Brioni standards, roles, and procedures, promptly sharing possible issues and risks

Requirements

  • At least 5 years of experience in Retail, ideally in Men's Formalwear
  • Passion for sartorial culture
  • High standard of spoken and written English, with another language a plus
  • Ability to execute a wide range of clienteling strategies to initiate, retain, and develop relationships
  • Good attention to detail and ability to plan, execute, and follow up
  • Commercial mindset and proactive attitude towards generating business
  • Clear communicator with the ability to engage and influence clients and key stakeholders alike
  • Knowledge of Luxury retail standards with regards to processes, service level, and expectations

Why Work with Us?

This is a fabulous opportunity to join the Brioni adventure and contribute to the development of the business by becoming part of a thriving Maison in a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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