Customer Service Representative

4 weeks ago


Manchester, United Kingdom Merry Maids Limited Partnership Full time
Job Description

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Merry Maids Limited Partnership. The successful candidate will be responsible for providing exceptional customer service, ensuring seamless communication with clients, and maintaining accurate records.

Key Responsibilities:
  • Manage customer relationships, respond to inquiries, and resolve any issues in a timely manner.
  • Process new customer information, update schedules, and communicate changes to team members.
  • Assist with sales bid scheduling, generate additional revenue through ancillary services, and prepare laundry for the next day.
  • Cross-train as a team member or solo cleaner as needed, providing flexibility and support to the team.

Requirements:

  • A high school diploma or equivalent, plus 2 years of customer service experience.
  • Excellent communication, time management, and organizational skills.
  • The ability to work independently and collaboratively as part of a fast-paced team.

Benefits:

  • A competitive salary of $45,000 - $55,000 per annum, depending on location and experience.
  • Paid time off, opportunities for professional growth and development.
Why Work with Us?

Merry Maids Limited Partnership offers a dynamic work environment, where you can grow your career while making a positive impact on our customers' lives.



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