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Customer Service Representative

2 months ago

Stockport, Stockport, United Kingdom NielsenIQ Full time
About the Role

We are seeking a highly organized and customer-focused professional to join our team as a Team Support Executive. As a key member of our team, you will play a vital role in supporting the smooth running and development of our department.

Key Responsibilities
  • Provide exceptional customer service and support to our clients and stakeholders
  • Perform administrative tasks, including data entry, reporting, and quality checking
  • Liaise with clients and stakeholders to ensure timely data supply and clear communication
  • Manage client relationships and ensure effective communication
  • Support project-based output and conduct desk research for client deliveries
  • Assist with event planning and management
Requirements
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Proficiency in MS Office, especially Excel and Word
  • Good literacy and numeracy skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.