Customer Service Representative

4 weeks ago


Belfast, United Kingdom Tesco Full time

About the role

We are seeking a dedicated and enthusiastic individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.

Key responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and store appearance.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in seasonal, community, and charity events, creating a positive and inclusive atmosphere for customers and colleagues alike.

What we offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.

Requirements

  • A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.

Why join us?

At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued, supported, and empowered to succeed. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and career prospects in a dynamic and fast-paced retail environment.



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