Customer Service Representative
1 month ago
At Entain, we're looking for a talented Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and driving sales in our betting shops.
Key Responsibilities:
- Deliver outstanding customer service and build strong relationships with customers
- Take bets on a wide range of sports and events
- Process customer transactions, including cash handling
- Help demonstrate our products and betting terminals to customers
- Handle customer complaints or concerns with empathy and problem-solving skills
What You'll Need:
- Passion for delivering great customer service
- Self-motivated and proactive
- Ability to deal with challenging situations in a calm and professional manner
What We Offer:
- Competitive salary
- Optional overtime subject to availability
- Pension Scheme and annual ShareSave
- Discounts with hundreds of retailers through Entain Deals
- Healthcare and wellbeing support
- Development opportunities
Why Join Us:
- Be part of a dynamic and supportive team
- Contribute to a company that's leading the way in the sports betting and gaming industry
- Enjoy a range of benefits and rewards
How to Apply:
If you're passionate about delivering great customer service and have a passion for sports or gaming, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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