Customer Service Representative

1 month ago


Belfast, United Kingdom Entain Full time
Customer Service Representative

At Entain, we're looking for a talented Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and driving sales in our betting shops.

Key Responsibilities:
  • Deliver outstanding customer service and build strong relationships with customers
  • Take bets on a wide range of sports and events
  • Process customer transactions, including cash handling
  • Help demonstrate our products and betting terminals to customers
  • Handle customer complaints or concerns with empathy and problem-solving skills

What You'll Need:
  • Passion for delivering great customer service
  • Self-motivated and proactive
  • Ability to deal with challenging situations in a calm and professional manner

What We Offer:
  • Competitive salary
  • Optional overtime subject to availability
  • Pension Scheme and annual ShareSave
  • Discounts with hundreds of retailers through Entain Deals
  • Healthcare and wellbeing support
  • Development opportunities

Why Join Us:
  • Be part of a dynamic and supportive team
  • Contribute to a company that's leading the way in the sports betting and gaming industry
  • Enjoy a range of benefits and rewards


How to Apply:

If you're passionate about delivering great customer service and have a passion for sports or gaming, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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