Night Shift Hotel Coordinator
1 week ago
At Wotton House, we prioritize our people and recognize their value in driving our success. Our commitment to diversity, employee well-being, and individuality sets us apart from competitors, earning us a Top 30 Best Places to Work in Hospitality rating.
A Career at Wotton HouseWe are passionate about the hospitality industry and constantly seek new talent to join our journey. As a Night Shift Hotel Coordinator, you will be part of a unique legacy that spans over 400 years.
Our hotel, once home to John Evelyn, a pioneering botanist, boasts a rich heritage woven into its beautiful 17th-century Italian gardens and stunning pillared library.
Benefits Package- You will have access to a comprehensive benefits package designed to support our employees' needs.
We offer:
- Discounted Hotel Room Rates: Enjoy reduced rates for yourself and friends & family.
- Birthday Leave: Receive an additional day off on your birthday.
- Enhanced Maternity, Adoption & Shared Parental Leave.
- Course Sponsorship.
- 30% F&B Discount at RBH Hotels.
- Refer a Friend Scheme (earn £250 per referral up to 5 referrals).
- Flexible Working Arrangements.
- Wagestream - choose how and when you get paid.
- Life Insurance.
- Employee Assistance Programme.
- Social and Wellness Events throughout the year.
- Free Meals on Duty - save over £1000 per year.
As a Night Shift Hotel Coordinator, you will:
- Work as a night owl who loves the quiet atmosphere of late hours, ensuring the hotel runs smoothly while the world sleeps.
- Welcome guests with a friendly smile, handling check-ins, check-outs, and other responsibilities during the night shift.
- Conduct night audits and end-of-day reports, maintaining organization and preparing for the morning crew.
- Be available for any guest requests during the night, providing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, guaranteeing guests enjoy a peaceful night's stay.
- Coordinate with the early morning team to ensure a seamless handover.
- Represent senior management in their absence.
To excel in this role, you should be:
- A natural night owl comfortable working late hours.
- Friendly and welcoming, offering exceptional service even at 3 a.m.
- Accurate with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and composed under pressure, managing guest needs and unexpected situations effectively.
- A team player who can work independently, setting the stage for a smooth start in the morning.
- High-energy and adaptable, thriving in the quiet yet active world of night shifts.
Wotton House is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. If you require reasonable adjustments, please contact us.
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