Volunteer Coordinator for Palliative Care Services
2 days ago
Are you passionate about providing compassionate support to those in need?
About the RoleWe are seeking a highly skilled and empathetic Volunteer Coordinator for Palliative Care Services to join our team at University Hospitals Bristol NHS Foundation Trust. This is an exciting opportunity to make a real difference in the lives of patients and their loved ones.
Job Summary:
- Develop, embed, and manage a new End of Life volunteering service across UHBW hospitals.
- Recruit, train, manage, and supervise a team of End-of-Life Care Volunteers.
Main Duties:
- To establish the End of Life Care Volunteer service within the hospital setting, supporting patients and their closest relatives approaching the end of life.
- To co-ordinate the operational day-to-day activity of the end-of-life volunteers in our hospitals, working alongside clinical teams and specialist palliative care teams to identify patients who would benefit from support.
- To ensure effective project team meetings, including providing administrative support.
Person Specification:
- GCSE (or equivalent) in maths and English or equivalent experience.
- NVQ level 3 Customer Care or equivalent qualification or experience.
- Excellent customer service experience, including handling queries, complaints, and sensitive information.
Salary Information: £28,000 - £34,500 per annum, depending on experience.
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