Customer Service Associate
1 month ago
About NEXT:
At NEXT, we're committed to delivering exceptional customer experiences through our fast-paced store teams.
Salary: £9.50 - £10.50 per hour
Job Description:
We're seeking a skilled Stockroom Operations Coordinator to join our team. As a key member of our stock management process, you'll play a crucial role in ensuring our customers receive their orders on time and in perfect condition.
Your responsibilities will include:
- Accurately processing stock quickly and efficiently, including locating, packing, and transferring stock in and out of store
- Maintaining high standards of cleanliness and organization in operational areas
- Providing excellent customer service when working on the sales floor, responding to queries and resolving issues promptly
- Working collaboratively with colleagues to achieve performance targets and support the smooth operation of the store
- Contributing to the development of your own skills and knowledge, taking ownership of your work and being proactive in identifying areas for improvement
Required Skills and Qualifications:
To succeed in this role, you'll need:
- A great communicator with excellent attention to detail and organizational skills
- The ability to work independently and as part of a team, with a flexible approach to working hours and tasks
- A positive attitude and willingness to learn and develop new skills
- The ability to maintain confidentiality and handle sensitive information with discretion
Benefits:
We offer a competitive hourly rate, opportunities for career development, and a supportive team environment. If you're motivated, enthusiastic, and have a passion for delivering exceptional customer experiences, we'd love to hear from you
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