Customer Service Coordinator

3 days ago


Bridgend, Bridgend county borough, United Kingdom Austin Fraser Full time

About the Role

We are looking for a Customer Service Coordinator to provide exceptional customer service and support to our clients and visitors at Austin Fraser. This role involves managing incoming correspondence, performing data entry tasks, and maintaining an organised reception area.

Responsibilities

  1. Greet clients and visitors professionally, ensuring a positive first impression.
  2. Manage phone calls and direct them accordingly.
  3. Process incoming correspondence, including emails.
  4. Maintain accurate records and perform data entry tasks efficiently.

Qualifications & Experience

  • 1 year of experience in a customer-facing role (preferred).
  • Strong organisational skills with attention to detail.
  • Excellent communication and interpersonal skills.

Salary & Contract

The successful candidate will receive a salary of £11.50 per hour, paid on a monthly basis. The contract length is 6 months, working 40 hours per week from Monday to Friday.



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