First Line IT Support Specialist
3 weeks ago
Role: 1st Line IT Support Engineer
Location: Crawley
Salary: £27,000 - Hybrid Working
A leading IT Services company is seeking a highly motivated and enthusiastic 1st Line IT Support Engineer to join their dynamic IT department.
The ideal candidate will have a strong passion for technology and a thirst for learning, with a desire to develop their skills and knowledge in a fast-paced and innovative environment.
The successful candidate will be responsible for providing first-line technical support to clients, resolving technical issues and escalating complex problems to senior engineers.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Resolve technical issues and escalate complex problems to senior engineers
- Collaborate with the IT team to identify and implement process improvements
- Stay up-to-date with the latest technologies and industry trends
Requirements:
- Windows Server 2019
- Active Directory/Azure AD
- Office 365
- Networking (DNS, DHCP, TCP/IP)
- Virtualisation
Desirable:
- Hyper-V
- VOIP
- MSP Experience
Benefits:
- Outstanding Training Programme
- Hybrid Working
- Pension
- Exposure to the latest cloud technologies
This is an exciting opportunity for a junior IT professional to develop their skills and knowledge in a dynamic and innovative environment.
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