Customer Experience Ambassador

1 week ago


Halford, United Kingdom Tesco Full time
About the Job

We are looking for a skilled and enthusiastic individual to join our Front of House Team as a Cafe Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and collaborating with colleagues to achieve sales targets.

Key Responsibilities:
  • Serving customers promptly and efficiently.
  • Managing customer queries and concerns in a professional and courteous manner.
  • Maintaining high standards of cleanliness and hygiene in the cafe area.
  • Collaborating with colleagues to achieve sales targets and exceed customer expectations.
  • Providing expert knowledge of our menu and promotions to customers.
  • Ensuring accurate cash handling and processing transactions efficiently.
Requirements:
  • A minimum of 6 months' experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with cash handling.
  • Flexibility to work varying shifts, including weekends and holidays.
What We Offer:
  • A competitive hourly rate of £9-£11 per hour.
  • Opportunities for career development and progression.
  • Discounts on Tesco products and services.
  • Flexible working arrangements.
  • Employee assistance program.


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