Vivactive Ltd | Customer Service Advisor
3 weeks ago
Customer Service Advisor (French and English Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year.
We have won awards locally for being a high achieving company, and we're a great place to work.
The business is about to launch into the French market, and we require someone fluent in both written and spoken French and English to join our business on a permanent basis.We main focus is on professional development so if you're looking for a career and not just a job, apply nowCustomer Services Advisors are the front-line of our business, dealing directly with our valued customers.
Whether you're working on inbound calls or emails, we'll train you to give exceptional customer service.We want to employ customer champions to take orders, convert customers to better value own-label products and services, effectively handle customer queries and complaints, and work in the background on our websites.
No experience is necessary as our CS training team will teach you all the skills you need.
BenefitsWhat's in it for you?
Please take the time to read our extensive list of benefits below:Salary Range (grow your pay as you learn new skills) Apprenticeship Programmes Market-leading annual leave pro-rata to 23 days plus 8 bank holidays (31 days in total)Your birthday off, so you always enjoy your special day.External training courses, we'll pay for your First Aid, Fire Marshall, Management Courses, Customer Service NVQs & Apprenticeships Awards and Recognition Schemes; delivering above and beyond never goes unnoticedFree Christmas party the best you'll ever go toFree Onsite ParkingFree tea, coffee, chilled water, soft drinksPension SchemeFree Summer BBQ and social other eventsWe love to celebrate the hard work of our dedicated CS team with things like pizza lunches, paid for by the company We care about our employee's mental and physical health with extra strong health and safety practices across the businessDiscounted Gym membershipFree Eye testsCycle2Work SchemeAn environmentally conscious company Next Steps:Apply with your CVJOB TYPE: Full time, PermanentApplicants must be fluent in the French Language.
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