NHS Front Desk Coordinator
3 days ago
We are seeking an experienced NHS Front Desk Coordinator to join our General Practice team. As the first point of contact for patients, you will provide exceptional customer service and ensure a smooth flow of administrative tasks.
Your duties will include managing the reception area, handling patient queries, and maintaining accurate records. You will also be responsible for providing administrative support to the team, including data entry and mail handling.
Key Responsibilities:
- Manage the reception area, ensuring a welcoming environment for patients.
- Deal with patient queries, both face-to-face and over the phone.
- Maintain accurate and confidential patient records.
- Provide exceptional customer service, ensuring patient satisfaction.
Requirements:
- GCSE in English and Maths - C or above.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team.
Salary: £24,000 - £27,000 per annum, depending on experience.
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