Customer Service Delivery Associate

4 weeks ago


Slough, Slough, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering exceptional customer service to our customers while ensuring the safe and efficient delivery of their shopping trips. You will be the face of Tesco out on the road, delivering all the way from Lands' End to John O'Groats. Our Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day, making this role about much more than just driving: it's about helping others and delivering great service with a smile.

Key Responsibilities
  • Delivering your part of our customer shopping trip by ensuring the van and trays are clean and kept tidy, and leaving the back yard clean and clear of rubbish.
  • Ensuring trays are washed as part of the tray wash process and loading the van as required, checking the van for roadworthiness.
  • Talking to customers about any changes to their order, including short code items and substitutions, and offering refunds for anything they are unhappy with.
  • Delivering during the customers' time slot and calling the customer before arriving at their property if early.
  • Calling the store/centre if running 30 or more minutes late.
What's in it for you?
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.


  • Slough, Slough, United Kingdom Iceland Foods Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Delivery Associate to join our team at Iceland Foods.As a Customer Service Delivery Associate, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their online shopping orders in a timely and efficient manner.Your primary...


  • Slough, Slough, United Kingdom Movianto Full time

    Job Description:We are seeking a skilled Logistics Delivery Associate to join our team in Slough. As a key member of our transportation operations, you will be responsible for delivering exceptional customer service and ensuring the timely arrival of goods at our customers' premises.


  • Slough, Slough, United Kingdom Tesco Full time

    About the RoleWe are currently looking for a skilled Customer Service Associate to join our team at Datchet Express. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service, responding to customer...


  • Slough, Slough, United Kingdom Driver Express Full time

    Key Responsibilities:As a Route Delivery Associate with Driver Express, your key responsibilities will include loading vans, delivering packages, and adhering to safety regulations on the road. You will also operate an electronic device for GPS and daily records, and greet and interact with customers with a professional and positive attitude.Required Skills...


  • Slough, Slough, United Kingdom Iceland Foods Full time

    About the RoleWe are seeking a highly skilled and experienced Home Delivery Driver to join our team at Iceland Foods. As a Home Delivery Driver, you will be responsible for delivering shopping to customers' doors, providing exceptional levels of customer service, and connecting directly with our customers as the face of Iceland.Your Key...


  • Slough, Slough, United Kingdom Royal Mail Group Full time

    Making a Difference, One Delivery at a TimeWe are looking for a motivated and self-disciplined individual to join our team as a Postal Delivery Worker. As a key member of our delivery service, you will be responsible for delivering mail and parcels to residents and businesses across the country.Your day will be filled with navigating through various weather...


  • Slough, Slough, United Kingdom Tesco Full time

    About the RoleTesco is committed to delivering exceptional customer service, and as a Customer Delivery Driver, you will play a vital part in achieving this goal. With a competitive salary starting from £12.92 an hour, increasing to £14.05 for stores inside the M25, and additional payments depending on location, this role offers excellent earning...


  • Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Service Delivery Expert to provide exceptional service to our customers. The ideal candidate will have excellent communication skills and be able to handle high-volume queries with ease.Responsibilities:Provide accurate and timely responses to customer inquiries.Resolve customer issues efficiently and escalate when necessary.Process customer...


  • Slough, Slough, United Kingdom Links Recruitment Ltd Full time

    Job Description: As a key member of our team, the Customer Service Advisor will provide exceptional customer service to our art clients. The role involves working closely with the ShipArt team to ensure smooth artwork collection, shipping, and delivery. Key Responsibilities: Manage inbound calls and emails from galleries, agents, artists, and...


  • Slough, Slough, United Kingdom Salvation Army Trading Company Full time

    Why Work for Us?As a Sales Assistant at SATCoL, you will be part of a talented team that is driven by our core purpose of enabling mission and providing resources to support the work of The Salvation Army.Our company values - Compassion, Accountability, Respect, and Equality - guide everything we do, and we are committed to creating a positive and inclusive...


  • Slough, Slough, United Kingdom Selecta Full time

    About SelectaSelecta is a leading provider of unattended self-serve coffee and convenience food solutions across Europe, serving 12 million people every day. We are seeking a skilled professional to join our team as a Joy Ambassador.About the RoleThe Joy Ambassador will be responsible for ensuring a high level of customer service by providing full and...


  • Slough, Slough, United Kingdom Metro Bank Full time

    Job Summary:Metro Bank is seeking a skilled Customer Service Representative to provide exceptional support to our customers over the phone. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and delivering outstanding service in a fast-paced environment.Key Responsibilities:Provide excellent customer...


  • Slough, Slough, United Kingdom Metro Bank Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Metro Bank. As a Contact Centre Advisor, you will be responsible for providing exceptional customer service and support to our customers over the phone.Key Responsibilities:Provide fantastic service and support to our customers, ensuring their queries are resolved...


  • Slough, Slough, United Kingdom Metro Bank Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Metro Bank. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and support to our customers over the phone.Key Responsibilities:Provide fantastic service and support to our customers, responding to their queries...


  • Slough, Slough, United Kingdom Iceland Full time

    About the RoleAs a Retail Assistant at Iceland, you will be at the heart of our operation, working in a fun and engaging team environment. We are looking for individuals who share our energy and passion and will contribute to our ongoing success.Key Responsibilities• Ensure great standards and a store to be proud of for our customers.What We Offer•...


  • Slough, Slough, United Kingdom Portico Corporate Reception Management Full time

    Customer Service Ambassador Role at Portico Corporate Reception ManagementWe are seeking a highly skilled Customer Service Ambassador to join our team at Portico Corporate Reception Management. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their guests.Key...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Promote the UCC brand by delivering exceptional customer experiences through proactive and efficient service call management. With a strong focus on quality, our ideal candidate will be responsible for repairing and maintaining a range of coffee equipment to ensure consistent high-quality results.The RoleCarry out thorough diagnoses and repairs of complex...


  • Slough, Slough, United Kingdom Recra Consulting Full time

    About the Role:We are seeking a highly skilled Customer Service Administrator to join our dynamic team at Recra Consulting. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries promptly and efficiently, providing expert assistance and...

  • Operations Director

    4 weeks ago


    Slough, Slough, United Kingdom Orange SA Full time

    Service Delivery ManagementWe are looking for an experienced Operations Director to lead our service delivery process and ensure high-quality services are provided to our complex customers. The successful candidate will understand the customer business and how service delivery needs to evolve to deliver value to the customer.Operational Strategy and...


  • Slough, Slough, United Kingdom Barker Ross Group Full time

    Job Title: Help Desk SupervisorJob Summary:We are seeking a Help Desk Supervisor to join our team at Barker Ross Group. The successful candidate will be responsible for managing and maintaining a team of customer service representatives, ensuring excellent customer service delivery.Key Responsibilities:Manage and supervise a team of customer service...