Customer Service Associate

2 days ago


Kettering, Northamptonshire, United Kingdom DCK Group Full time

Role Title: Customer Service Associate - Kettering

Shift pattern: 1.5 F

DCK Group is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands.

We are seeking a skilled Customer Service Associate to join our team in Kettering. In this role, you will provide face-to-face contact and merchandising expertise within our retail stores.

Paid at £11.44 per hour, we offer:

  • A competitive hourly rate
  • Free jewellery – from £25-£55 per month
  • Flexible working hours – work the hours that suit you
  • No weekend working

You will be based in Kettering but may be required to travel to different stores within your zone. A full valid UK driving license and access to your own vehicle are essential.

Key Responsibilities:

  • Maintain high levels of customer service and sales performance
  • Implement visual merchandising guidelines
  • Process deliveries of new stock
  • Contribute to maintaining housekeeping standards
  • Support promotional activities

About You:

  • Prior experience in a customer-facing setting is required
  • Sales and or retail sales experience is preferred
  • Access to either an Apple or Android smartphone


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £18,000 - £25,000

    As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Kettering, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...

  • Sales Associate

    1 month ago


    Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Sales Associate to join our retail team in Kettering, United Kingdom. As a Sales Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for an Operational Team Associate to join our team at beBee Professionals in Kettering. As an Operational Team Associate, you will be responsible for engaging with customers, participating in all aspects of the operational workflow, and collaborating with team members to meet and exceed goals.Key Responsibilities:Engage with customers and...

  • Team Associate

    1 month ago


    Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Kettering, we're seeking highly motivated Team Associates to contribute to our dynamic environment. As a key member of our team, you'll provide exceptional customer service, collaborate with colleagues, and help drive operational success.Key Responsibilities:Deliver outstanding customer experiences through attentive service and...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Kettering, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely resolution of queries and issues.Offer accurate product and service information, addressing...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...


  • Kettering, Northamptonshire, United Kingdom Macildowie Recruitment and Retention Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Macildowie Recruitment and Retention. The ideal candidate will have previous experience in customer service or a busy office environment. Key responsibilities include processing a high volume of customer orders accurately and efficiently, handling...


  • Kettering, Northamptonshire, United Kingdom Booker Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Main Responsibilities Provide excellent customer service...


  • Kettering, Northamptonshire, United Kingdom Welcome Break Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Welcome Break. As a Customer Service Representative, you will be responsible for providing excellent customer service and working as part of a world-class team.Key Responsibilities:Provide exceptional customer service to our customersWork collaboratively with colleagues to...


  • Kettering, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Customer Service Co-ordinatorACS Staffing Solutions is seeking a highly motivated and organised individual to join their team as a Customer Service Co-ordinator. This role is ideal for someone who is passionate about delivering excellent levels of service to customers.Key Responsibilities:Process all orders gained by the sales team, ensuring all information...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Kettering, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Kettering, Northamptonshire, United Kingdom Interaction Recruitment Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Interaction Recruitment. As a key member of our customer service function, you will be responsible for ensuring the smooth running of customer service tasks, from order processing to delivery.Key Responsibilities:• Process...


  • Kettering, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    We are seeking a skilled Customer Service Representative to administer and process sales enquiries and orders, and resolve all manner of customer complaints and queries efficiently and effectively.As a Customer Service Representative, you will be an internal contact for the regional Area Sales Manager, and provide sales support to Customers, External Sales...


  • Kettering, Northamptonshire, United Kingdom ACS Recruitment Solutions Full time

    Job DescriptionWe are seeking an experienced Customer Service Representative to join our team at ACS Recruitment Solutions. The successful candidate will be responsible for administering and processing sales enquiries and orders, as well as resolving customer complaints and queries efficiently and effectively.Key ResponsibilitiesProcess a high volume of...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Kettering, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to...


  • Kettering, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Job SummaryWe are seeking an experienced Customer Service Liaison to join our team at ACS Staffing Solutions. As a key member of our sales team, you will be responsible for administering and processing sales enquiries and orders, resolving customer complaints and queries efficiently and effectively. You will also provide sales support to customers, external...


  • Kettering, Northamptonshire, United Kingdom Welcome Break Full time

    Customer Service RepresentativeWelcome Break is a leading provider of food and fuel services, and we are currently seeking a Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to our guestsWork effectively as part of a team to achieve sales and customer satisfaction targetsParticipate in ongoing...


  • Kettering, Northamptonshire, United Kingdom Aggregate Industries UK Limited Full time

    Role OverviewWe are seeking a highly skilled Customer Service Ambassador to join our team at Aggregate Industries UK Limited. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service experiences and ensuring our customers receive the highest level of support.


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and recommendations.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous customer service...


  • Kettering, Northamptonshire, United Kingdom ACS Recruitment Solutions Full time

    Job DescriptionACS Recruitment Solutions is seeking a skilled Customer Service Coordinator to join their team. This role will be responsible for facilitating all actions and communications at the after-sales stage.Key responsibilities include:Processing orders and ensuring all information is gathered from the customer and documented accuratelyManaging orders...