Customer Service Associate
2 days ago
Role Title: Customer Service Associate - Kettering
Shift pattern: 1.5 F
DCK Group is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands.
We are seeking a skilled Customer Service Associate to join our team in Kettering. In this role, you will provide face-to-face contact and merchandising expertise within our retail stores.
Paid at £11.44 per hour, we offer:
- A competitive hourly rate
- Free jewellery – from £25-£55 per month
- Flexible working hours – work the hours that suit you
- No weekend working
You will be based in Kettering but may be required to travel to different stores within your zone. A full valid UK driving license and access to your own vehicle are essential.
Key Responsibilities:
- Maintain high levels of customer service and sales performance
- Implement visual merchandising guidelines
- Process deliveries of new stock
- Contribute to maintaining housekeeping standards
- Support promotional activities
About You:
- Prior experience in a customer-facing setting is required
- Sales and or retail sales experience is preferred
- Access to either an Apple or Android smartphone
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