Senior IT Support Analyst
3 weeks ago
This Technical Support Analyst role offers a unique opportunity to work with a leading global Hedge Fund firm, providing technical support and assistance to clients in using our services and products.
The successful candidate will be responsible for investigating and resolving customer-reported issues and internal system problems, working collaboratively with cross-functional teams to ensure timely issue resolution.
Main Responsibilities:
- Investigate and resolve customer-reported issues and internal system problems.
- Collaborate with cross-functional teams to ensure timely issue resolution.
- Develop and maintain knowledge of our products and services, staying up-to-date with industry trends and developments.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner.
Requirements:
- 2+ years of experience as a Technical Support Analyst, preferably in a capital markets or trading environment.
- Strong knowledge of real-time trading systems, FIX protocol, and Linux operating systems (CentOS/REHL).
- Proficiency in scripting languages such as Bash or Python, with experience in log investigation and configuration file management.
- Familiarity with foreign exchange markets and strong analytical skills.
- A self-starter with excellent communication and interpersonal skills.
Salary Information: Estimated salary range: $100,000 - $150,000 per annum, depending on experience.
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Market Insights Specialist
1 week ago
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Senior Financial Analyst
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Senior Business Analyst Lead
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Senior Financial Analyst Lead
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Senior Financial Analyst
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Senior Financial Analyst
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London, Greater London, United Kingdom Hydras IT Limited Full timeCompany Overview:">Hydras IT Limited is a leading provider of innovative property management software solutions. We are currently seeking an experienced Senior Business Analyst to join our team.
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Senior Business Analyst Lead
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Senior Financial Analyst Position
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Senior Technical Support Analyst
4 weeks ago
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