Senior Solutions Architect

3 weeks ago

Oxford, Oxfordshire, United Kingdom Diffblue Full time

About Diffblue

Diffblue is a pioneering company in the field of artificial intelligence for code. Our mission is to revolutionize the way software is developed and maintained by providing innovative solutions that automate testing and improve code quality.

The Role

We are seeking a highly skilled Senior Solutions Engineer to join our team. As a Senior Solutions Engineer, you will play a vital role in helping our customers achieve their ambitious growth goals by educating and wowing early-stage prospects about the groundbreaking results Diffblue can help them achieve.

Key Responsibilities

  • Seek deeply to understand the customer's challenges, goals, and business context.
  • Present our product and its value to prospects through tailored demonstrations.
  • Work alongside the commercial sales team and own the technical aspects of the sales process (technical discovery, qualification, scoping, set up, and management of evaluations).
  • Proactively build strong technical champions and expertly resolve technical objections.
  • Use your knowledge in developer tools to help deliver value by coaching them in best practices and diagnosing any issues in the deployment.
  • Manage the feedback loop for customer suggestions and feature enhancements back to the Product team.
  • Entrepreneurial mindset. You have a passion for innovation and growth.
  • Visit the customer site as required.

Skills, Knowledge, and Expertise

Essential:

  • 3+ years' experience in a technical pre-sales/solution engineer/sales engineer role, working with enterprise customers.
  • Deep understanding of the modern SDLC, DevOps, and DORA delivery metrics.
  • Java software developer experience.
  • Familiarity with Java enterprise software development toolchain.
  • Hands-on software development expertise with DevOps, CI/CD tools (esp. Jenkins).
  • Experience creating and optimizing high-impact product demonstrations and proofs of concepts.
  • You are comfortable both in a business and technical context so that you can demonstrate to executives how our solutions deliver value and you can address more in-depth questions with a developer audience.
  • A strong track record of growth and overachieving targets in a fast-paced, high-growth tech scale-up business working very closely with senior account executives.

Desirable:

  • Knowledge of application modernization (cloud migration, API microservices, etc.).
  • Knowledge of sales qualification frameworks such as MEDDPICC.

Competencies:

  • Agile and Adaptable: smart, creative, can read a room, and think well on their feet.
  • Curiosity: ability to understand a customer through effective questioning and listening and ensure the questioning feels like a conversation and not an interrogation.
  • Storytelling: create and deliver a narrative that helps buyers understand the value of the product.
  • Communication: Great communicators internally and with clients.
  • Intelligence: Can learn complex concepts quickly and communicate those concepts in an easy-to-understand manner.
  • Detail-oriented: capture and analyze all the data. Great project management.
  • Drive and work ethic: Proactively pursuing company mission with a high degree of activity and daily energy.

Benefits

You'll get to work in one of the hottest tech startups in the world of deep tech AI for code, applying state-of-the-art program analysis and synthesis technology to tough problems faced by development teams at the world's leading companies. At Diffblue, we offer flexible working with regular opportunities to collaborate and meet the team in person in Oxford.

Company benefits include:

  • Competitive package, including employee stock options.
  • Private health and dental insurance plans (including 24/7 virtual GP service, additional cancer care, and mental health cover).
  • 8% non-contributory employer pension.
  • Life insurance & Income Protection schemes (including additional medical, wellbeing support).
  • 25 days annual leave + Bank holidays.
  • Christmas shut-down (additional 3 days of holidays).
  • Enhanced family-friendly benefits.
  • Flexible working.
  • Annual eye tests and £50 contributions towards glasses.
  • Cycle to work scheme.

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