Customer Engagement Representative
5 days ago
As a Customer Engagement Representative with BT Group, you will play a vital role in delivering exceptional customer experiences. This is an exciting opportunity to join our team and make a real difference in the lives of our customers.
Salary: £12.34 per hour plus 20% on target commission
Job Description:
We're looking for individuals who are passionate about building strong relationships with customers and providing tailored solutions to meet their needs. As a Customer Engagement Representative, you will be responsible for handling customer inquiries, resolving issues, and promoting our products and services. You will also have the opportunity to work with a diverse range of customers, each with their unique stories and challenges.
Requirements:
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving skills and ability to think critically
- Basic computer skills and familiarity with customer relationship management software
Benefits:
- A competitive hourly rate of £12.34 plus 20% on target commission
- Online GP service for access to medical advice and support
- Market-leading paid carer's leave for employees caring for family or friends
- Family-friendly policies including equalized maternity, paternity, and adoption leave
- Huge discounts on EE and BT products and services
- Opportunities for career development and professional growth
- Season ticket loan scheme and volunteering days
- Optional private healthcare and dental coverage
Why choose BT Group?
We're proud to offer a supportive and inclusive work environment that values diversity and promotes work-life balance. Our team is passionate about delivering exceptional customer experiences and making a positive impact in our communities. If you're a motivated and customer-focused individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Full timeWe are seeking a proactive and motivated individual to join our team as a Customer Service Representative. This dynamic role involves handling inbound calls, scheduling technicians, and delivering outstanding customer service. With a strong focus on customer care, you will engage with clients, document interactions, and coordinate service appointments to...
-
Customer Service Representative
1 month ago
Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Gloucester. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom AB Recruitment Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at AB Recruitment. The successful candidate will be responsible for processing small works orders, managing stock movements, and providing excellent customer service.Key Responsibilities:Process small...
-
Customer Service Representative
1 month ago
Gloucester, Gloucestershire, United Kingdom Asset Resourcing Full timeAt Asset Resourcing, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Gloucester.Key Responsibilities:Provide exceptional customer service through inbound calls, ensuring a positive experience for our clients.Participate in comprehensive training to develop skills and knowledge in customer service and...
-
Customer Support Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Lloyds Banking Group Full timeAbout this roleWe are seeking a Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them with their financial needs and resolving any issues they may have.Key responsibilitiesProvide excellent customer...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
1 month ago
Gloucester, Gloucestershire, United Kingdom Zest 4 Talent Full timeZest4Talent is seeking a Customer Service Representative to join their growing team in the construction services industry. This role offers a competitive starting salary of £25k and opportunities for career growth.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. Key responsibilities...
-
Sales and Customer Engagement Specialist
1 month ago
Gloucester, Gloucestershire, United Kingdom BT Group Full timeUnlock Your Potential as a Sales and Customer Engagement SpecialistWe're looking for a talented individual to join our team as a Sales and Customer Engagement Specialist. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.What You'll Do:Build strong relationships with customers to...
-
Customer Service Representative
1 month ago
Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Gloucester, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...
-
Customer Service Representative
1 month ago
Gloucester, Gloucestershire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a skilled and motivated Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key...
-
Tesco Customer Service Representative
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative at our Gloucester Painswick Rd store. As a key member of our team, you will be responsible for delivering exceptional customer service and providing a welcoming and inclusive shopping experience for our customers.Main...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Husqvarna Group Full timeCustomer Service Role at Husqvarna GroupWe are seeking a skilled Customer Service Representative to join our team at Husqvarna Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities• Handle high volumes of customer inquiries, resolving issues...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Husqvarna Group Full timeAs a Customer Service Representative at Husqvarna Group, you will be responsible for handling high volumes of customer inquiries and providing exceptional support to our customers. Your key responsibilities will include:Key Responsibilities:Handling customer inquiries via phone, email, and faxTaking and processing sales ordersProviding information on...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Asset Resourcing Full timeJob DescriptionAt Asset Resourcing, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Gloucester HQ.Full training provided8am to 5pm Mon-Fri - Not remote£25,000As a key member of our inbound call centre team, the successful candidate will be responsible for delivering exceptional customer service and...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Gloucester, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Husqvarna Group Full timeAs a Customer Service Representative at Husqvarna Group, you will be responsible for handling high volumes of customer inquiries and providing exceptional support to our customers. Your primary duties will include:Key Responsibilities:Handling customer calls, emails, and faxes in a professional and courteous manner.Taking and processing sales orders in a...
-
Customer Service Representative
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Resourcing Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Resourcing Group. This is an excellent opportunity to develop your customer service skills in a fast-paced inbound call centre environment.Key ResponsibilitiesDeliver exceptional customer service through effective communication and issue resolution.Log client...
-
Customer Service Representative
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our night shift team. As a Trading Support Assistant, you will play a vital role in ensuring our store is ready to deliver an excellent shopping experience for our customers.Key Responsibilities:Support across the store to maintain a high level of customer serviceAssist with...