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Patient Journey Specialist
2 months ago
Job Summary:
We are seeking a dedicated and self-motivated Ophthalmic Care Coordinator to join our team at Sunblink Ltd. As a key member of our clinic staff, you will be responsible for guiding patients through their ophthalmic journey from first contact to aftercare.
Key Responsibilities:
- Booking appointments and managing patient records
- Providing information on clinic services to clients
- Maintaining a supportive clinic environment
- Meeting monthly targets and KPIs
Requirements:
- Minimum 2 years in healthcare customer-facing and sales experience
- Self-motivated with excellent time management skills
- Ability to handle high-stress environments
- Strong communication and interpersonal skills
- Proficient in clerical and administrative tasks
- Knowledge of ophthalmic procedures
Benefits:
- Competitive salary range of £28,000.00-£33,000.00 plus commission
- Company Pension
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Employee discount
About Us:
Sunblink Ltd is a specialist healthcare agency dedicated to providing exceptional patient care. We are committed to creating a supportive and inclusive work environment that allows our staff to thrive.
