Customer Service Leader

1 week ago


Arundel, West Sussex, United Kingdom THE PIG Full time
Leading Customer Service
As a Duty Manager at THE PIG - South Downs, you will be responsible for ensuring the smooth operation of the hotel, including managing staff, coordinating events, and maintaining high standards of customer service.

The estimated salary for this role is £35,814 per annum.

You will work closely with the Hotel Director and Deputy General Manager to drive business growth and excellence in all areas of hotel operations, including health and safety compliance, fire prevention, and safeguarding procedures.

Your key responsibilities will include:
  • Encouraging effective communication and organization across departments
  • Liaising with senior management on hotel operations
  • Maintaining high standards of customer service
  • Ensuring health and safety compliance and fire prevention procedures


Requirements for this role include a minimum of 3 years' experience in hospitality management, with a strong background in food and beverage operations. Knowledge and experience in rooms, revenue, and reservations are desirable.

The benefits package includes discounted room rates and complimentary staff stays, 35% off food, beverage, and spa treatments, 28 days holiday rising by 1 day each year for the first 5 years, and on-site parking and meals on duty.

  • Arundel, West Sussex, United Kingdom IDEX Consulting Full time

    Customer Service RepresentativeIDEX Consulting is looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will provide exceptional support to clients, ensuring they receive the best possible service. This is an ideal opportunity for someone who enjoys working in a fast-paced environment,...


  • Arundel, West Sussex, United Kingdom Vistry Group Full time

    We are seeking a Customer Experience Specialist to join our team at Vistry South East. This is an excellent opportunity to provide exceptional customer service and support throughout the sales journey.The successful candidate will be responsible for managing customer interactions, maintaining accurate records, and contributing to achieving sales targets....


  • Arundel, West Sussex, United Kingdom Platinum Recruitment Consultancy Full time

    Lead Bar Professional Wanted in ArundelWe are looking for a highly skilled and experienced Bar Manager to take on the leadership role of our hotel bar in Arundel.The successful candidate will have a proven track record of successfully managing teams, developing seasonal menus and cocktails, and maintaining high standards of customer service and hygiene.This...


  • Arundel, West Sussex, United Kingdom Government Facility Services Ltd Full time

    About UsWe are Government Facility Services Ltd, a leading provider of facility management services. Our team works closely with customers to deliver high-quality services that meet their needs.Job DescriptionRole Purpose: To supervise and coordinate the work of plumbers, electricians, and other tradespeople to ensure that all mechanical systems are...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Full time

    Chartwells is seeking an experienced Catering Supervisor to join our team, responsible for overseeing the smooth operation of our kitchens and service counters.About the CompanyChartwells is the leading provider of catering and support services to the education sector, serving millions of nutritious and delicious meals to pupils and students across the UK...


  • Arundel, West Sussex, United Kingdom Chartwells Full time

    Job Title: Food Service ManagerAbout the Role:Chartwells, a leading food service provider, is seeking an experienced Catering Operations Lead to oversee the day-to-day operations of our catering services. This part-time position (16.25 hours/week) requires exceptional leadership skills and a passion for delivering high-quality food experiences.Main...


  • Arundel, West Sussex, United Kingdom THE PIG Full time

    Job Summary: As a key member of our hospitality team, we are seeking a Senior Service Manager to oversee daily restaurant operations, lead by example, and provide exceptional customer service in a dynamic and fast-paced environment.About the Role: The ideal candidate will possess strong leadership skills, excellent communication abilities, and previous...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Full time

    We are recruiting an experienced Catering Supervisor to lead our culinary and catering teams at Chartwells, the leading provider of catering and support services to the education sector.About the RoleEnsure the highest standards of food quality, safety, and presentation while maintaining excellent customer service.Supervise and train team members to drive...


  • Arundel, West Sussex, United Kingdom Chartwells Full time

    Job DescriptionAs a Dining Services Supervisor, you will play a crucial role in delivering exceptional food experiences to our customers. You will supervise culinary and catering teams, prepare delicious food, and ensure our kitchens and service counters run smoothly.ResponsibilitiesDeliver high-quality food to meet customer expectationsLead and motivate...

  • Food Service Director

    2 weeks ago


    Arundel, West Sussex, United Kingdom Chartwells Full time

    Chartwells: A Leading Provider of Catering ServicesWe are proud to be the leading provider of catering services to the education sector, committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. As a part-time Catering Supervisor, you will play a vital role in...


  • Arundel, West Sussex, United Kingdom Chartwells Full time

    Job OverviewWe are seeking a highly skilled Food Service Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing catering and service operations, ensuring smooth kitchen and service counter operations.Key ResponsibilitiesOversee preparation of delicious food to the highest standardsCoordinate and manage...


  • Arundel, West Sussex, United Kingdom Platinum Recruitment Consultancy Full time

    About the Job">We are recruiting for a Bar Manager to join our client's team in Arundel.The successful candidate will be responsible for leading the bar team, providing excellent customer service, and managing bar operations.Responsibilities:Supervise and train bar staffEnsure compliance with health and safety regulationsMonitor and manage bar financesWhat...


  • Arundel, West Sussex, United Kingdom IDEX Consulting Full time

    Job Description:We are seeking an organized and meticulous individual to join our team as a Financial Planning Administration professional. The successful candidate will have a passion for delivering exceptional customer service and a keen eye for detail. About the Job:This is an excellent opportunity for someone who wants to develop their skills and...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Full time

    Chartwells is looking for a skilled Catering Supervisor to lead our catering and service operations. If you have strong leadership skills and experience in the food industry, we encourage you to apply.About the JobThis is a part-time role, working 16.25 hours per week. You will be responsible for overseeing all aspects of catering and service operations,...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Full time

    About the Role">We are seeking a talented Food Service Team Lead to lead our catering and service operations in the education sector. As a Team Lead, you will be responsible for ensuring the smooth operation of our kitchens and service counters.">Key Responsibilities">Operational Efficiency: Oversee all catering and service operations in schools, academies,...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Full time

    We are seeking an experienced Catering Supervisor to join our team at Compass UK & Ireland. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, maintaining exceptional food quality and customer service standards.About the RoleThis is a part-time position, contracted to 16.25 hours per...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Careers Full time

    Company Overview: Chartwells, a division of Compass Group UK&I, is a leading provider of catering services to educational institutions. We are committed to delivering exceptional food and customer experiences.Job Summary: We are seeking an experienced Catering Supervisor to join our team on a part-time basis (16.25 hours/week). The successful candidate will...


  • Arundel, West Sussex, United Kingdom Platinum Recruitment Consultancy Full time

    Beverage Service Leadership Role AvailableWe are seeking a highly motivated and experienced Bar Manager to lead our beverage service team at the hotel in Arundel.The successful candidate will have a proven ability to motivate and inspire a team to deliver exceptional customer service, maintain a clean and safe environment, and contribute to the development...


  • Arundel, West Sussex, United Kingdom CIH International Housing Group Full time

    This Resident Services Manager role is an excellent opportunity to make a positive impact on the lives of our residents at CIH International Housing Group in Arundel, West Sussex.The estimated salary for this position is £83,000 per annum, making it an attractive option for those looking for a fulfilling career.In this role, you will be responsible for...


  • Arundel, West Sussex, United Kingdom Compass UK & Ireland Full time

    Chartwells, part of Compass Group UK&I, is seeking a skilled Food Service Supervisor Lead to join our team. As a key member of our operations team, you will be responsible for overseeing all aspects of food preparation and presentation in our kitchens and service counters.Job DescriptionPrepare delicious food to the highest standardsSupervise culinary and...