Seasonal Sales Ambassador

4 weeks ago


London, Greater London, United Kingdom Hotel Chocolat Full time

At Hotel Chocolat, we're looking for a confident and friendly Christmas Sales Advisor to join our stores team and help us deliver a special experience for our customers during the busiest time of year.

You'll enjoy interacting with our customers to share a love of great chocolate, ensuring everyone leaves us feeling happier and full of festive spirit after picking the perfect gift for their loved ones.

Key Responsibilities:

  • Welcoming customers and providing excellent service during their visit.
  • Till and queue management, including processing transactions, refunds, and exchanges at the till and responding to customer feedback.
  • You'll learn about our range of products, including how we sell, grow cocoa, and manufacture our products, as well as our commitments to sustainability and ethics.
  • Running tasting sessions and demonstrations of products.
  • Working with the team to support with deliveries and stock, ensuring the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
  • If your store has a café area, you'll prepare hot and cold drinks, ice creams, and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.

You don't need retail experience to work here, but we do ask that you commit to being a true brand ambassador and support the success of the store and your team.

Our Benefits:

  • £12.00 per hour
  • 50% staff discount to treat yourself and your friends and family this Christmas
  • A chance to express yourself in an exciting, fast-paced, and festive environment with the potential of permanent career opportunities
  • Flexible working patterns available


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