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CCTV Security Officer

2 months ago

Bracknell, Bracknell Forest, United Kingdom Mitie Full time
{"Job Overview": "As a CCTV Retail Security Officer with Mitie, you will be responsible for protecting our customers' property, people, and assets by providing security services in accordance with the site's published Assignment Instructions (AI's) and any subsequent changes. Your primary goal will be to deliver results that meet and/or exceed the Key Performance Indicators (KPI's) and Service Level Agreement (SLA) for the customer, ensuring a high level of service that aids in the retention of the contract.", "Main Duties": "
  • Ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
  • Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
  • Proactively refer to and review the published Assignment Instructions, suggesting additional amendments to improve or enhance the current level of service.
  • Comply with legal obligations and safety requirements of the role.
  • Follow instructions and procedures appropriately without unnecessarily challenging authority.
  • Work in a systematic, methodical, and orderly way.
", "Training": "
  • Fully and satisfactorily complete all required competency training.
  • Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
  • Ensure licence renewal 16 weeks before expiry.
", "Security and Health & Safety": "
  • Look out for and immediately report any Health & Safety hazards or potential hazards on site.
  • Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss, or damage.
  • Use common sense and initiative to immediately involve others if a situation appears to become threatening.
  • Maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
  • Keep to schedules and demonstrate commitment to Mitie and the Client.
  • Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
  • Call emergency services and Communication Centre to report all incidents.
", "What we are looking for": "
  • Previous Security Experience
  • SIA License
  • SC Clearance desirable
", "Job Requirements": "
  • Previous experience in a security role
  • Valid SIA License
  • SC Clearance desirable
", "Additional Information": "

This role is subject to a DBS check and the successful candidate will be required to undergo a thorough vetting process.

", "Contact Information": "

Please note that this job is not suitable for individuals with a history of violence or aggression.

"}