Global Tech Customer Insights Specialist

7 days ago


London, Greater London, United Kingdom Principle Full time
Job Overview

We are seeking a highly skilled Customer Insights Specialist to join our team at a leading global tech company.

The successful candidate will have experience in running and end-to-end management of research projects, from brief and questionnaire design to analysing and reporting results in a compelling manner to share with various internal stakeholder audiences.

Salary: £46,000 per year (PAYE)

Key Responsibilities:

  • Design customer research briefs, questionnaires, and discussion guides aligned with business priorities and objectives
  • Analyse and report results in a compelling manner to share with various internal stakeholder audiences
  • Synthesise information across a wide variety of insight sources, including primary market research, third-party data, customer analytics, and marketing/media performance

Requirements:

  • 5 years of experience in research/insights agency working across both quant and qual methods
  • Demonstrated successful track record in collaborating with high-performing, highly technical, and analytical teams
  • Proven experience with insight synthesis, marrying research learning with analysis of other data types


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