Elite Customer Insights Specialist

1 month ago


London, Greater London, United Kingdom CXG group Full time

We are seeking an Elite Customer Insights Specialist to join our team and contribute to the growth and success of luxury brands. As a key member of our global community, you will gather valuable insights through discreet evaluations, informing brand strategies and driving business decisions.

About the Role

As an Elite Customer Insights Specialist, you will work independently, evaluating luxury brands in-store, online, or both. Your findings will be used to shape brand strategies, optimize products and services, and improve overall customer experiences.

Some of your responsibilities will include:

  • Evaluating luxury brands' products, services, and overall customer experience.
  • Providing actionable feedback that informs brand strategies and drives business decisions.
  • Working within our mobile application to access missions, take certifications, and submit surveys.
About CXG Group

CXG Group is a global customer experience agency, partnering with premium and luxury brands to deliver exceptional customer experiences. Our team consists of dedicated professionals who share a passion for understanding customer needs and preferences.

Estimated salary: $22-$28 per hour.



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