Tech Insights Specialist

6 days ago


London, Greater London, United Kingdom Principle Full time

Customer Insights Specialist

The Principle is a world-renowned American software giant, providing innovative software packages globally to various clients. We are seeking a skilled Customer Insights Specialist to join our team in London.

What's on offer

  • An 11-month contract with potential for extension and a chance to work with cutting-edge technology
  • A hybrid work arrangement, requiring on-site presence 3 days a week at a state-of-the-art office in Shoreditch, London
  • A competitive salary of £46,000 per year (PAYE)

Key Responsibilities:

  • Design research briefs, questionnaires, and discussion guides aligned with business priorities and objectives
  • Analyse and report results in a compelling manner to share with internal stakeholders
  • Synthesize information across various insight sources, including primary market research, third-party data, customer analytics, and marketing/media performance

Requirements to succeed

  • 5 years of experience in research/insights agency working across both quantitative and qualitative methods
  • Experience in running and managing end-to-end research projects
  • Demonstrated success in collaborating with high-performing teams
  • Proven experience with insight synthesis, combining research findings with analysis of other data types


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