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SC Cleared ITSM Expert

4 weeks ago

London, Greater London, United Kingdom AdRoc Group Full time
About AdRoc Group's SC Cleared ServiceNow Role

As an experienced SC Cleared ServiceNow Developer, you will have the opportunity to work with our public sector clients on various projects.

Key Responsibilities:

  • Develop and implement ServiceNow solutions using Scripting, configuration, and module customisation techniques.
  • Collaborate with cross-functional teams to design and deliver secure, scalable, and efficient ServiceNow platforms.
  • Work closely with stakeholders to identify business requirements and translate them into functional specifications for ServiceNow development.
  • Analyse and troubleshoot complex platform issues, leveraging your problem-solving and analytical skills to resolve problems efficiently.

Required Skills and Qualifications:

  • Extensive experience in ServiceNow development with strong skills in Scripting, configuration, and module customisation.
  • SIR Module Expertise: Proven hands-on experience with the Security Incident Response (SIR) module, with a deep understanding of security workflows and incident management best practices.
  • Integration and Automation: Demonstrable experience with API integrations and automating security workflows within the ServiceNow platform.
  • ITSM and ITOM Knowledge: Familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) modules to support broader platform initiatives.
  • Agile Delivery: Experienced in agile methodologies, capable of contributing to sprint planning, refinement sessions, and regular stand-ups.
  • Problem Solving and Analytical Skills: Strong ability to analyse, troubleshoot, and resolve complex platform issues, with a proactive approach to improving processes.

Desirable Qualifications:

  • Certified ServiceNow System Administrator or ServiceNow Certified Implementation Specialist
  • Experience with additional security-related modules such as Security Operations (SecOps)
  • Familiarity with ServiceNow Governance, Risk, and Compliance (GRC) module

How to Apply: