VoCoVo Technical Advisor

19 hours ago


Chipping Norton, Oxfordshire, United Kingdom Vocovo Full time

We're looking for a Tech Support Specialist to help us deliver top-notch service to our retail clients. In this role, you'll create custom config settings for VoCoVo solutions, assess warranties, and maintain detailed records.

You'll handle customer queries via phone, email, and ticketing systems, ensuring they get the support they need quickly. Your excellent comms skills, organisational prowess, and ability to learn new tech will shine in this position.

To succeed, you should have prior exp in customer-facing tech roles and know your way around software & firmware. Our team environment means collaboration with sales & marketing to craft tailor-made solutions for clients. You'll oversee spare parts inventory and act as subject matter expert during high-pressure situations.

Competitive salary: £38,000 - £41,000/yr (experience-dependent). Additional perks include 25+ bank holidays, flexible vacation options, and health coverage. Join a company where teamwork & innovation thrive – we value empathy, open communication, and clear decision-making.



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