Retail Technology Configuration Expert

1 day ago


Chipping Norton, Oxfordshire, United Kingdom Vocovo Full time

We are searching for a seasoned Retail Tech Config Specialist who can bring their expertise in developing complex VoCoVo solutions and delivering first-class customer support. This vital role requires close collaboration with our sales and marketing teams to ensure seamless execution of customer orders.

Key responsibilities include configuration development, warranty assessment, record-keeping, and provision of timely technical assistance to clients through various channels. A successful candidate will possess robust analytical skills, attention to detail, and a natural aptitude for learning and adapting to evolving technology landscapes.

A minimum of two years' experience in a related field, coupled with an affinity for telephony, telco integrations, SIP, trunk, PBX, will greatly enhance prospects of success in this capacity. Moreover, interpersonal skills are crucial for interdepartmental coordination and fostering strong relationships with internal teams and external partners.

In recognition of outstanding performance, our salary ranges from £38,000 to £41,000 per annum, commensurate with professional background. Benefits offered encompass generous annual leave allowances (25+ bank holidays), comprehensive sick pay schemes, and competitive employee incentives.



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