IT Communications Specialist

3 weeks ago


Bury, Borough of Bury, United Kingdom Naylor's Equestrian Llp Full time
Job Description:

The IT Communications Coordinator plays a vital role in the success of our company. Reporting to the IT Operations manager, you will be responsible for coordinating and administering the network line ordering and installation process for all UK and European group stores. You will also assist in project delivery for the IT Operations team.

Main Responsibilities:
  • Coordinate the network line ordering and installation process
  • Administer and update the master database of configuration details
  • Liaise with network suppliers and provide technical details
  • Manage the point of contact on the day of install to ensure it runs smoothly
  • Escalate any issues during the install process

Requirements:
  • Excellent written and verbal communication skills
  • Ability to effectively identify issues, log and communicate to other personnel
  • Ticket management experience
  • Communications background
  • Project coordination/management experience

About Us:

We are a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 90,000 colleagues across 4,500 stores in 36 countries.

We offer a range of benefits including Incremental Holiday Allowance, Staff Discount on qualifying purchases, Exclusive Colleague Bike Discount scheme, Discounted Gym membership, Personal development opportunities and Access to Apprenticeships and accredited qualifications.



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