Duty Manager

4 days ago


South London, United Kingdom Klarent Hospitality Full time
Unlock Your Potential as a Duty Manager with Klarent Hospitality

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? We're seeking a skilled Duty Manager to join our team at the DoubleTree by Hilton Hotel London - Chelsea.

About the Role

As a Duty Manager, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their needs are met and exceeded. Your key responsibilities will include:

  • Managing the front desk and ensuring a smooth check-in and check-out process
  • Providing exceptional customer service and resolving any guest complaints or issues
  • Coordinating with the hotel team to ensure seamless operations and high levels of guest satisfaction
  • Staying up-to-date with hotel products, services, and policies to provide expert knowledge to guests
What We Offer

At Klarent Hospitality, we're committed to providing our employees with opportunities for growth and development. As a Duty Manager, you can expect:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Knowledge of hotel operations and customer service principles

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Apply now to take the first step in your career with Klarent Hospitality


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