Sales Advisor

5 days ago


Bristol, Bristol, United Kingdom H&M Group Full time

About the Role

As a Sales Advisor at & Other Stories, you will be the first point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience. You will be responsible for maintaining high standards of sales and customer service, achieving sales targets, and working collaboratively with the store team to drive sales and achieve business objectives.

Responsibilities

  • Provide outstanding customer service, ensuring customers receive a personalized and engaging experience.
  • Maximize sales by up-selling and cross-selling products, and maintaining a thorough knowledge of our products and services.
  • Process customer transactions efficiently and accurately, maintaining a high level of cash handling and reconciliation.
  • Work collaboratively with the store team to achieve sales targets, promote products, and maintain a clean and organized store environment.
  • Maintain a high level of product knowledge, staying up-to-date with new arrivals and promotions.
  • Participate in visual merchandising and store displays, ensuring an engaging and attractive store environment.

Qualifications and Skills

  • Previous retail sales experience, preferably in a fashion or luxury environment.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
  • Basic math skills and accuracy with cash handling.
  • Knowledge of fashion trends and products, with a passion for delivering exceptional customer service.

About Us

& Other Stories is a fashion brand within the H&M Group, offering a range of stylish and affordable clothing, shoes, and accessories for women. We are committed to providing an inclusive and welcoming work environment, where employees can grow and develop their skills.


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