Public Areas Host
4 weeks ago
About the Job
Broadwick Soho is a hotel that embodies the spirit of Soho, and we're looking for a Public Areas Attendant to join our team. As a Public Areas Attendant, you will be responsible for providing exceptional service to our guests, ensuring that our public areas are clean and well-maintained, and creating a welcoming atmosphere for our guests.
Key Responsibilities
- Provide exceptional customer service to our guests, responding to their needs and requests in a timely and professional manner.
- Ensure that our public areas are clean and well-maintained, including the lobby, corridors, and other public spaces.
- Create a welcoming atmosphere for our guests, including providing information and assistance as needed.
- Work collaboratively with other team members to ensure that our guests have a seamless and memorable experience.
Requirements
- Hotel experience is desirable but not essential.
- Diligence, positivity, and ability to work under pressure.
- Good verbal skills and exceptional customer service skills.
- Excellent time management and good organisational skills.
- Willingness to undertake training.
- Secondary School Diploma or equivalent.
- Flexible approach to working hours with the ability to work shifts, including evenings, weekends, and public holidays.
What We Offer
- Meals on duty.
- Uniform provided.
- Dry cleaning and laundry.
- Guaranteed service charge.
- Holiday allowance (increases with length of service).
- Company sick pay (increases with length of service).
- Optional medical plan.
- Employee assistance program.
- Season travel ticket loan.
- Cycle to work scheme.
- Local shop discounts for the team.
- Incentive scheme.
Why Work with Us?
Broadwick Soho is committed to providing exceptional service to our guests and creating a welcoming atmosphere for them. We believe in flexibility and multi-skilling, and we're looking for someone who shares our values and is passionate about delivering exceptional service.
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