Housing Support Coordinator

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom Castlehill Housing Association Full time

We are seeking a skilled and experienced Relief Housing Officer to join our team at Castlehill Housing Association. The successful candidate will provide a comprehensive enhanced housing management service to our Independent Living Service.

The role will involve:

  • Assisting tenants to sustain their tenancy by providing a property check call and signposting to relevant agencies.
  • Supporting with tenancy-related issues, including the safety and security of the building and neighbour relationships.
  • Maintaining necessary liaison with other Castlehill departments regarding tenant or scheme issues.
  • Completing daily scheme building checks and performing Health and Safety checks.
  • Following the Association's policies, procedures, and updating the Housing Management IT system using Microsoft IT packages.

About the role:

You will be educated to National 4 level or equivalent, with good literacy and numeracy skills. You will have experience of working in a customer-facing role, preferably in the housing or social care sector. You will have good communication skills, with the ability to work independently without close supervision and have good IT skills with knowledge of Microsoft Office 365.

About Castlehill Housing Association:

We are a leading provider of housing and support services in Aberdeen City, Aberdeenshire, and Moray. We are committed to delivering high-quality services that meet the needs of our tenants and the wider community.



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