Director of Housing Operations
1 day ago
About the Role:
Croydon Council invites applications for the position of Head of Community Management, offering a unique chance to shape the council's housing services.
The successful candidate will bring extensive experience in senior management, with a proven track record in leading teams and driving performance improvements. They will be responsible for collaborating with partners, ensuring value for money, and managing budgets effectively.
Key Responsibilities:
- Lead on strategic analysis and policy development in voids and lettings, using business intelligence to drive process improvements.
- Effective contract management to ensure contractors deliver high-quality properties on time.
- Work strategically with other service heads to ensure consistent delivery of services and positive customer outcomes.
- Manage budgets and resources efficiently to ensure value for money and compliance with statutory requirements.
- Provide inspirational leadership to the team, fostering a culture of excellence, inclusion, and continuous improvement.
About You:
- Proven senior management experience in housing, preferably within a local authority or similar organization.
- Able to lead a strategic team at a similar level through customer services and leadership capability.
- Experience in effective contract and budget management in delivering high-quality void works.
- Knowledge of housing policy and its impact on social housing practice.
What We Offer:
- Inclusive Culture: A supportive work environment where all staff can thrive.
- Career Development: Opportunities for growth and professional development.
- Generous Benefits Package: Comprehensive benefits, including a pension scheme, annual leave, and flexible working options.
Estimated Salary: circa £75,000 per annum, depending on experience.
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