Arrears and Litigation Professional
2 days ago
We are seeking a Mortgage Workout Specialist to join our team at Stellar Select Limited.
This role involves delivering workout solutions to customers experiencing payment difficulties, ensuring accurate and timely processing of mortgage administration activities.
About the Role:
- Collaborate with appointed solicitors to manage the delivery of the litigation process
- Analyse problems, think creatively, and make effective decisions in an appropriate timescale
Key Responsibilities:
- Demonstrate a strong understanding of regulatory requirements and their impact on the business
- Maintain open communication with customers experiencing payment difficulties
- Negotiate arrears workout options, considering factors such as capitalisation and loan workouts
Requirements:
- Prior experience working with operational loans
- Excellent communication skills, with the ability to offer outstanding customer service
- A collaborative approach, with a focus on teamwork and problem-solving
What We Offer:
- Competitive salary of up to £33,000, with additional benefits including 25 days holiday and private medical insurance
- A dynamic and supportive work environment, with opportunities for professional growth and development
- A range of employee benefits, including a relaxed dress code and discounted gym membership
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