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CRM Senior Executive

2 months ago

Leeds, Leeds, United Kingdom William Hill PLC Full time
About the Role

We are seeking a highly skilled and experienced Senior CRM Manager to join our team at William Hill PLC. As a key member of our organization, you will play a critical role in driving business growth and enhancing customer experiences.

Key Responsibilities
  1. Strategic Planning

Develop and implement strategic plans to drive business growth and improve customer engagement.

Team Leadership

Lead a team of Campaign Executives, providing guidance and support to ensure successful campaign execution.

Data-Driven Decision Making

Analyze data to identify trends and opportunities, and make informed decisions to drive business growth.

Collaboration and Communication

Work closely with cross-functional teams, including Data & Deliver and central CRM ops, to ensure seamless execution of plans.

Requirements
  1. Experience

Proven experience in CRM-related roles, with a strong background in creative development and multi-layered matrix managed environments.

Technical Skills

Technical knowledge of databases, including HTML and ESPs, with JAVA being a desirable skill.

Leadership and Communication

Excellent leadership and communication skills, with the ability to motivate and guide a team.

What We Offer
  1. Competitive Compensation

A rewarding salary, pension, and bonus schemes.

Benefits and Perks

Industry-leading paternity leave, paid time off, and a range of benefits and perks, including discounts at high-street retailers and access to gym discounts and our cycle to work scheme.

Hybrid Working

The opportunity to work from home up to 80% of the time, with 20% of office time built in to ensure face-to-face collaborative team time.

About Us

We are a business that embraces change and progress, with a strong commitment to diversity, equity, and inclusion. We prioritize a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.